Terms & Conditions

New Page 2
ACCEPTANCE

NYCBS is reserved exclusively for distributors, suppliers and retailers.  A valid tax ID number is required to open an account, but we may require other business documents to complete the process.  Due to contracts or agreements with our vendors, we reserve the right to deny acceptance, and limit or omit certain products and brands pursuant to those agreements.
 

PRICING

Although we make every effort to maintain prices, they are subject to change without notice.  Though you’ll never be asked to pay a higher price once your order has been submitted, items left in your cart for an extended period can change price as new inventory arrives. 
 

PAYMENT TERMS

Payment terms are prepay via credit card, ACH, wire transfer ($20.00 surcharge) or company check.  Payments made via company check will need to clear before the order can be released. 
 

RETURNS

All sales are final.  Merchandise may be returned within 30 days if a factory defect exists, with prior authorization.  Returns accepted for any other reason will be assessed a 15% restocking fee.  If you wish to return products, use the link below to complete a Return Merchandise Authorization

RMA Request Form
 

DISCLAIMER

Due to an increase in fraudulent orders we reserve the right to refuse shipment to any address other than the credit card “bill to” address on record with the credit card issuer.  In the event this affects your order, you will be notified prior to shipping.

We consider all information provided to us by our customers to be both private and confidential, and we will not provide this information to third parties.  However, we will cooperate fully with Law Enforcement, US Government, or similar agencies in situations of fraud, who can demonstrate a clear legal requirement on our part to disclose information.

Images on the site may differ slightly from the item you receive due to manufacturer changes that are beyond our control.  NYCBS will not be responsible for return shipping on any item that looks different than the picture listed but is the correct manufacturer model/style ordered.