Terms & Conditions
ACCEPTANCE
NYCBS is
reserved exclusively for distributors, suppliers and retailers. A valid tax ID
number is required to open an account, but we may require other business
documents to complete the process. Due to contracts or agreements with our
vendors, we reserve the right to deny acceptance, and limit or omit certain
products and brands pursuant to those agreements.
PRICING
Although
we make every effort to maintain prices, they are subject to change without
notice. Though you’ll never be asked to pay a higher price once your order has
been submitted, items left in your cart for an extended period can change price
as new inventory arrives.
PAYMENT TERMS
Payment
terms are prepay via credit card, ACH, wire transfer ($20.00 surcharge) or
company check. Payments made via company check will need to clear before the
order can be released.
RETURNS
All sales are final. Merchandise may be returned within 30 days if a factory defect exists, with prior authorization. Returns accepted for any other reason will be assessed a 15% restocking fee. If you wish to return products, use the link below to complete a Return Merchandise Authorization
RMA Request Form
DISCLAIMER
Due to an increase in fraudulent orders we reserve the right to refuse shipment to any address other than the credit card “bill to” address on record with the credit card issuer. In the event this affects your order, you will be notified prior to shipping.
We consider all information provided to us by our customers to be both private and confidential, and we will not provide this information to third parties. However, we will cooperate fully with Law Enforcement, US Government, or similar agencies in situations of fraud, who can demonstrate a clear legal requirement on our part to disclose information.
Images on the site may differ slightly from the item you receive due to manufacturer changes that are beyond our control. NYCBS will not be responsible for return shipping on any item that looks different than the picture listed but is the correct manufacturer model/style ordered.